Job Description

The Assistant Store Manager is responsible for supporting the Store Manager in overseeing daily store operations, driving sales, and ensuring excellent customer service. This role involves team supervision, inventory management, visual merchandising, and ensuring adherence to company policies and standards.

Key Responsibilities:

Sales & Customer Service

• Assist in achieving and exceeding store sales targets and KPIs.
• Lead by example in delivering exceptional customer service and clienteling.
• Handle escalated customer inquiries and concerns in a professional manner.

Operations & Inventory Management

• Ensure smooth daily store operations, including opening and closing procedures.
• Monitor inventory levels, manage stock replenishment, and minimize shrinkage.
• Maintain accurate records of sales, transactions, and operational reports.

Team Leadership & Development

• Support the Store Manager in recruiting, training, and onboarding new team members.
• Supervise and motivate staff to meet sales goals and performance expectations.
• Provide coaching and performance feedback to team members.

Visual Merchandising & Store Presentation

• Ensure the store is visually appealing and aligned with brand guidelines.
• Implement merchandising strategies to enhance the shopping experience.
• Maintain store cleanliness and organization.

Qualifications & Skills:

• 2+ years of retail experience, with at least 1 year in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Proven ability to drive sales and deliver excellent customer service.
• Knowledge of retail operations, inventory management, and merchandising.
• Ability to work a flexible schedule, including weekends and holidays.

Job Tags

Similar Jobs