3+ years of experience in a Customer Service role
Experience or education-based knowledge within data processing applications
Strong knack for technology and ability to learn platforms quickly
Strong communication skills and ability to provide customer service via phone as well as in person
Strong technical understanding with the ability to work cohesively with programming and data warehousing teams
Strong Excel Skills
Plusses
Experience troubleshooting Macs as well as Windows
Experience working in a customer facing role
Experience working in the educational/instructional field, or working in IT at their college
Strong recent experience using ServiceNow as a ticketing system
Day to Day
A client is looking for a Data Application Customer Support Representative to sit hybrid remote and onsite in Harrison, NY. This person will be responsible for supporting end-users at school districts in the database and software space. This will include managing tickets in ServiceNow and helping district personnel via phone with basic data application incidents such as student data populating incorrectly on the state reporting platform, or missing attendance data, etc. This representative will resolve these issues by pulling data for them, looking for the root cause, and diagnosing the issue as to why certain information is inaccessible, why certain applications may be moving slowly, etc. They will work hand in hand with programming teams as needed for escalations. This person will also be training customers at school districts on the use of software applications. Customer service and communication skills are essential for this role, along with a strong technology and data-driven mindset.
...customers. As a guest-focused organization, a crucial part of each employees job is to get and keep guests. Full and part-time hours are available. Weekend and holiday... ...Work efficiently and safely at all times. Flexible working hours. Some job sharing may be required...
...Payroll/Accounting Specialist RH2 Engineering is currently seeking a Payroll/Accounting Specialist in our Bothell (corporate) location. This position supports RH2's payroll, bookkeeping, reporting, taxes, and accounting activities for the organization. With your...
...heart of Rehoboth Beach, and were looking for a stylish, creative, and camera-ready individual to join our team! What You'll Do: Model new arrivals in our in-store studio for website & social media Create fun, on-trend content for Instagram & TikTok using our...
Requirements: ~2 years residential service experience minimum. ~ Must have a clean driving record. ~ Pass a background check. Benefits include: Paid holidays. Optional insurance. Retirement. PTO. Be able to use hand tools and assist the plumber...
...-off is expected to be completed during 2025. Job Description Role Summary : Versant Sports is hiring a Digital Video Producer/Editor who will be a part of our growing team of digital video producer/editors on the Sports video editorial team. The ideal candidate...