Job Description

Role & Responsibilities:

• Must be able to work Tuesdays through Saturdays, 8:00 am to 5:00 pm.
• The individual will be the communication bridge between the import department, dispatch department, warehouse, airport pick up agent and airlines.
• Dispatch airport recovery agent for all incoming shipments for MEC ORD.
• Update and maintain Excel pick up list multiple times throughout the day so other departments have visibility for all pickups on that day.
• Update system when cargo arrives at warehouse.
• Pay airlines when needed through Paycargo or other necessary payment methods.
• File pre-claims with airlines/freight handler for damages when needed.
• Ensure all customer KPI’s are met daily.
• Load planning/building loads, communicating heavily with team members for consolidation opportunities.
• Build & maintain relationships with Carriers.
• Negotiate & book trucks in the most cost-effective ways while following customer requirements and insuring on time delivery.
• Create BOL’s/Delivery Orders in a timely manner, making sure Customs Clearances are in hand before releasing goods.
• Data Entry, enter milestones into Morrison system in a timely manner.
• Answer emails in a timely & professional manner.
• Track and trace orders and enter & upload POD information into the system once delivered.
• Approve invoices.
• Other duties assigned by management.

Qualifications:

• HS Diploma
• 1-3 years in a dispatch or truck brokerage environment negotiating rates and booking Dry Vans, Straight Trucks and Sprinter/Cargo Vans with carriers.
• Good working knowledge of excel.
• Experience with planning/scheduling preferred.
• Ability to multitask in a fast-paced working environment with a Good Can-Do Attitude.
• Good Time Management with attention to detail.
• Looking for a detail-oriented individual with the ability to maintain a good positive attitude towards employees, customers, and carriers with the willingness to go the extra mile to get the job done.
• Must be able to work extended hours when needed.

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